About these terms
These terms apply when you use the SunSaarthi Energy website, submit an enquiry or request information about our solar, battery storage and EV charging solutions. By using this website, you agree to these terms.
Website information
Website content is provided for general information and initial project planning. Illustrations, savings estimates, system sizes, timelines and other examples are indicative. A final recommendation depends on the property, energy use, site conditions, technical assessment and applicable approvals.
Enquiries and project proposals
Submitting a form, requesting a call or using the calculator does not create a contract or confirm an installation. A project proceeds only after its scope, equipment, price, payment schedule, responsibilities and other commercial terms are documented and accepted by the relevant parties.
Calculator results
Calculator outputs are estimates based on the information entered and general assumptions. Actual generation, savings, payback, charging performance and storage performance can vary because of weather, tariffs, usage patterns, equipment, shading, site conditions and system operation.
Customer information and responsibilities
You agree to provide accurate contact, property and project information. Before a confirmed project begins, the customer may be required to provide safe site access, relevant electricity records, ownership or authorisation documents and other information reasonably needed for assessment, approvals and delivery.
Pricing, approvals and timelines
Prices, taxes, incentives, finance options, utility processes and approval requirements may change. Any binding price, delivery timeline or eligibility statement will be set out in the applicable proposal or agreement. Delays caused by site readiness, weather, utilities, authorities, product availability or events outside reasonable control may affect a project schedule.
Installation, warranties and support
SunSaarthi manages the agreed installation, testing and handover scope. Product specifications and availability may change, and manufacturer warranties apply to selected equipment. SunSaarthi service, preventive-maintenance and AMC commitments apply according to the accepted project or AMC agreement. No additional warranty or performance commitment is created by general website content.
Acceptable website use
You may not misuse this website, attempt unauthorised access, interfere with its operation, submit unlawful or misleading material, or copy and commercially reuse its content without permission.
Intellectual property
The SunSaarthi name, logo, website design, text, graphics and other original website material are owned by or licensed to SunSaarthi Energy. They may not be reproduced or used commercially without prior written permission.
Privacy
Personal information submitted through this website is handled as described in our Privacy Policy.
Liability
SunSaarthi Energy aims to keep website information useful and available, but does not guarantee that every page will always be error-free or uninterrupted. To the extent permitted by applicable law, SunSaarthi Energy is not responsible for decisions made solely from general website information without a project-specific assessment or written proposal.
Changes and contact
These terms may be updated when the website, services or business requirements change. The latest version will be posted on this page. For questions, call +91 81230 31414 or use our contact page.
